We will customize a series of reports that provide visibility into our proactive services.
End User Activity
Automated reports can be sent that show all end user ticket submissions by status. This visibility allows you to verify we are providing the of service you expect.
Per your request we can provide a detailed audit of devices and software installed in your environment.
Proactive IT Budgeting
We continuously monitor devices and software that needs upgrading and present this information for budgeting purposes.