How Can Your IT Support Provider in Austin Protect Your Business Better?

ContigoTXContigo Technology, Cyber Security Austin, IT Support Austin

IT support Austin

If you are looking for IT support in Austin, you should think about the level of protection that a managed service provider (MSP) can give to your company. Often, business owners and managers assume that the protection provided by any MSP is the same. Unfortunately, this is not the case. Inexperienced and unreliable technicians will only install antimalware and firewalls to shield against potential attacks. This level of protection is insufficient, and the installation of the software can be done in-house. If you want to ensure the security of your network, you must invest in an MSP which will go beyond the basics. Here are the essential ways in which a qualified MSP will help your business:

Install Better Measures

Firewalls and antimalware are not sufficient for protecting your commercial computer systems and network. These passive measures have their vulnerabilities, and hackers are able to breach the security when given enough time. For instance, employee devices and out-of-date software can provide convenient ways for hackers to launch their attacks. If you choose an experienced MSP for your IT support in Austin, you can gain better security measures. The technicians will conduct regular software updates and install security patches to minimize the weaknesses. They will also monitor and filter the network traffic. This practice will allow for the prompt identification and neutralization of dangers.

Train the Employees

Your MSP can train your employees about cyber security in Austin and minimize the risk of an attack through social engineering. Often, businesses rely on software and hardware to secure their networks and forget to take into account the human factor. In numerous cases, the successful breaches by hackers can be traced back to human error and ignorance. For instance, most hackers will use phishing emails to trick employees into giving them confidential information instead of investing in a complicated attack. By having an expert train your employees, you can minimize errors and subsequent losses.

Plan for Cyber Attacks

There is no way to guarantee the complete security of your network even with protective measures. An extremely formidable hacker might break into your systems even if you take precautions. So, it is important to have a plan to respond in case of a successful attack. A qualified MSP will provide intrusion detection services. The technicians will also take measures to kick out the hacker, clean out malware, and minimize the damage and losses.

If you are interested in managed services that an IT support provider in Austin can provide, contact us at Contigo Technology for more information.