Identify and Patch Incomplete Disaster Recovery Protocols with IT Support in Austin

IT support Austin

You Don’t Know What You Don’t Know

IT support providers in Austin contend with multiple diverse clients who have similar strengths and vulnerabilities. One thing many businesses, regardless of concentration, tend to do wrong involves backup and disaster recovery (BDR).

BDR protocols are fundamental. Most businesses are savvy enough to put together worst-case scenario response plans, but even the best-laid plans are undermined by gaps in a recovery strategy.

The majority of BDR solutions will represent the majority of needs for the majority of businesses, but all are likely to gloss over something. At the very least, consultation and examination through the right MSP can help you determine if you’ve got everything in place.

Here are three common things businesses miss in their BDR protocols:

Justification with Cloud Infrastructure

IT support providers in Austin advise utilization of the cloud for a variety of purposes, but this requires careful BDR justification. Software as a Service (SaaS) providers don’t always provide BDR solutions for that which they host. Also, recovery time objective (RTO) and recovery point objective (RPO) of SaaS may not match your business’s needs.

Accordingly, you need to look into what portions of your systems rely on the cloud and what cloud providers already have in place to handle a disaster. Justify these things and understand their thresholds to help calibrate recovery protocols.

A Lack of Requisite Monitoring Solutions

Say you’ve got an application that usually takes X amount of time to load. Now, say suddenly, that application is taking 100X its normal loading time. It was at a second, but now it’s taking a minute and 40 seconds. That’s clogging up your network. If you’re monitoring operations, then you’ll be aware of where the issues are and can prevent a disaster proactively. If you don’t have monitoring, this is an operational gap that will impact you eventually.

Failing to Determine Specific Downtime Impact

Downtime has an average cost for enterprises, but that average cost may differ from yours. It could be higher or lower. If you use other businesses to estimate downtime impact on yours, then you’re going to either overshoot or undershoot— either way, you’ll miss the mark. Consultation, testing, and financial examination of how fundamental IT is to your business financially represent means of finding specific downtime impact.

Patching the Hidden Gaps

IT support in Austin through Contigo Technology can help you determine specific downtime impact, institute requisite monitoring solutions, and assist in cloud infrastructure justification. Contact us for more information.