February 11, 2021

Contigo Technology February Newsletter


Contigo Monthly Newsletter

February 9, 2021

HIPAA Alignment


Contigo utilizes many different security products to protect our client’s IT resources, and in particular help, our Healthcare clients align with HIPAA Technical Safeguards.  This month we’d like to mention a  product we use, which sits in the background and hunts for any malicious activity taking place on Windows servers. We’ve chosen this product because it’s a leader in the breach protection market and actively monitors Windows applications and processes. You’ll never see it, it’s just one of those products that do its job well and adds an active layer of protection against malicious breaches.

What are Proactive Fridays?


The Contigo team has an internal process we’ve named Proactive Friday. Typically on Friday afternoons, end-user support requests become less frequent. We take advantage of this time to perform audits, enhance security, and update our documentation across each of our clients. In a divide and conquer format, our Help Desk team of 7, performs these proactive tasks.

How is a task chosen you ask? Like many good ideas, it starts with a fishbowl that sits in the middle of our Help Desk team where they input ideas that can benefit our clients. Here are just a few of the recent “proactive Friday” activities we’ve performed.



Upcoming Webinars


We are excited to announce we’re hosting two upcoming webinars!

The first webinar will cover Cybersecurity Maturity Model Certification (CMMC), a new compliance requirement for any business that has contracts in the Department of Defense ecosystem. The webinar date is February 25, 2021, at 2:oo p.m.  In March, Contigo will be partnering with Watkins Insurance Group to co-host a Cyber Insurance webinar.   We’ll answer questions about “what does Cyber Insurance cover” and IT security best practices.

To learn more about Compliance Initiatives click HERE.

Employee Spotlight


JD Thompson

Contigo’s Employee spotlight shines on JD Thompson. JD is the first on our team to become a CMMC (Cybersecurity Maturity Model Certification) Registered Practitioner. Being a Registered Practitioner means that JD can deliver a high-quality evaluation on how well a company secures FCI (Federal Contract Information) and CUI (Controlled Unclassified Information); per the 171 practices that are mapped across the 5 levels of CMMC.


Contigo Referral Program

Contigo knows the value of a good recommendation and would love one from you. For each company, you refer that becomes an IT Support customer, we will give you an Apple iPad as a thank you. [LEARN MORE]