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Identity Threat Detection & Response (ITDR)

Detect identity risk before it disrupts operations.

Reduce account takeover risk with proactive monitoring backed by support for 4,500+ end users.

Close identity gaps faster with actionable recommendations from a team trusted by 120+ clients.

Minimize downtime from compromised accounts with rapid issue resolution and a 96.61% CSAT.

Strengthen Microsoft 365 identity security with practical guidance built over 12+ years.

Improve response readiness with accountable support from a 32-expert technical team.

Request a Quote for our Identity Threat Detection & Response (ITDR)

Trusted Support When Security Matters Most

Clients rely on Contigo for responsive guidance, clear communication, and dependable IT support.

You guys are incredible! When we onboarded with Contigo a little over 1.5 years ago I had no idea what an incredible company, and team, we were partnering with. It doesn’t matter which member of the team I’m working with; everyone is amazing. There hasn’t been one issue I’ve thrown at you guys that y’all can’t resolve. You guys are professional yet can crack a joke when appropriate. Thank you for everything!!! Five stars all day long!!!

Julie
Hydrant Rescue

I love how personable and friendly my tech was to me!! Harrison’s personality was felt through the chat and that is not common and it was very well received!! Our organization went through a major migration and it was a bit frustrating but Harrison resolved my issues so effortlessly!! Thank you again Harrison!

Andrea
Austin Transit Partnership

Ensures the detail of the work is understood and follows-through in a timely, effective, and complete manner. Has refreshing proper manners. Other’s would benefit to follow his example. Has excellent customer interaction & patience; the result being no stone un-turned during problem resolution and first-time completion of customers’ needs.

Wayne
DunAn Microstaq

Our Clients

ITDR Services Built for Practical Risk Reduction

Focused identity protection strategies

Identity risk begins with visibility. Contigo reviews user accounts, admin roles, access policies, MFA status, and cloud sign-in activity to identify vulnerabilities that could expose critical systems.

You receive practical findings and prioritized recommendations, helping leadership understand which identity gaps create the most operational risk and which improvements should happen first.

ITDR monitoring focuses on behavior that may indicate account compromise, such as abnormal sign-in locations, repeated authentication failures, suspicious privilege changes, or unusual access to cloud applications.

Contigo helps tune monitoring around business operations so alerts are meaningful, timely, and easier to act on instead of becoming noise that slows your team down.

Privileged accounts need extra attention because they can create broad exposure when misused or compromised. Contigo helps identify overprivileged users, stale admin access, risky role assignments, and access paths that no longer match job requirements.

The goal is to reduce unnecessary permissions while keeping employees productive and giving your organization stronger control over sensitive systems.

When suspicious identity activity is detected, Contigo helps guide containment steps such as password resets, session revocation, account disablement, MFA review, and access validation.

This response support is built to minimize downtime, preserve business continuity, and give internal teams clear direction during high-pressure situations without overcomplicating the process.

Microsoft 365 often sits at the center of daily operations, which makes identity security especially important. Contigo helps strengthen Microsoft 365 access through MFA review, conditional access guidance, sign-in visibility, and admin account oversight.

You gain a more secure foundation for email, files, collaboration, and cloud applications that your employees rely on every day.

Identity security improves when findings turn into ongoing action. Contigo provides reporting, feedback, and recommendations that help your organization track risk, prepare for audits, and improve compliance alignment over time.

With responsive support and a trusted advisor mindset, identity protection becomes a repeatable operational process rather than a one-time configuration task.

Proven Support Behind Stronger Identity Security

24/7

Security And Operations Center Availability

30 Min

Cybersecurity Incident Response Time

1 Min

Chat Ticket Response Time

Identity Threat Detection & Response (ITDR) Protect Access Before It Becomes Downtime section image 1

Protect Access Before It Becomes Downtime

Identity is now one of the most common paths into business systems. ITDR helps you watch for suspicious sign-ins, risky privilege changes, unusual account behavior, and access patterns that could point to compromise.

Contigo approaches identity security as part of business continuity, not a standalone tool. That means assessing current controls, identifying vulnerabilities, tuning alerts, and helping your team respond quickly when identity risk appears. The result is a more secure IT infrastructure, fewer blind spots, and clearer next steps when a user account, admin role, or cloud application needs attention.

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Clear Visibility Across User and Admin Accounts

Effective ITDR gives your team practical visibility into the identities that matter most, especially in cloud and Microsoft 365 environments. Contigo focuses on risk reduction, response clarity, and support that adapts as your business grows.

  • Monitor suspicious sign-ins and impossible travel events
  • Identify risky permissions and overprivileged accounts
  • Review MFA gaps and conditional access concerns
  • Prioritize alerts so real risks get attention faster
  • Support containment steps when account compromise is suspected

You get actionable recommendations without unnecessary complexity, supported by a team known for professional, responsive support.

Schedule an ITDR Readiness Conversation

Get clearer identity risk visibility and faster response planning.

Request More Information
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Faster Response When Identity Risk Appears

When an identity threat appears, speed and coordination matter. Contigo helps define the response path before an incident disrupts operations, including who should be notified, which accounts should be secured, and what evidence should be reviewed.

That process-oriented approach helps reduce confusion during stressful moments. With over 12 years of experience supporting business IT environments, Contigo brings practical guidance to identity security, from monitoring and triage to remediation planning and follow-up recommendations. Your team gains a trusted advisor focused on minimizing downtime, strengthening access controls, and improving readiness over time.

Frequently Asked Questions

You receive ongoing monitoring for suspicious sign-ins, risky privilege changes, and unusual account activity across your cloud and Microsoft 365 environments. The service includes a full assessment of your current identity controls, actionable recommendations to close security gaps, and rapid support if compromise is suspected. Your team benefits from clear alert prioritization and guided response steps to minimize downtime and protect business continuity.

You gain early warning of compromised accounts or unsafe access patterns, allowing you to act before threats impact operations. The service helps you:

  • Reduce account takeover risk through proactive monitoring
  • Minimize downtime with fast response and expert guidance
  • Strengthen your overall IT security posture by identifying and remediating vulnerabilities

The process begins with a thorough review of your current identity systems and policies. Experts then deploy monitoring tools, configure custom alerts, and identify any privilege or MFA gaps. You receive a tailored action plan, and your team is supported with clear response steps and ongoing adjustments as your needs evolve. Regular check-ins ensure your identity security adapts as your business grows.

Most businesses can begin within a few days of initial consultation, with full monitoring and response capabilities set up shortly after. Costs are based on the number of users and the complexity of your environment, ensuring you pay only for what you need. Transparent pricing and a straightforward onboarding process help you see value quickly without unexpected fees or upselling.

You benefit from a team with 12+ years of experience, a 96.61% customer satisfaction rating, and a proven track record supporting over 120 clients and 4,500 end users. Fast chat ticket support means your issues get resolved quickly, and you always have direct access to local, personable experts. The focus is on practical, business-centered security with no unnecessary complexity or upselling, just reliable, accountable service tailored to your needs.