What to Consider When Looking for a Managed IT Services Provider in Austin

Despite the advancement of technology and its usefulness to businesses, your company cannot effectively utilize IT without the help of a managed IT services provider in Austin. Fortunately, there are many msp’s that can help you fine-tune your IT operations and maximize your output. However, not every managed it services provider out there is a good fit for your business needs. When looking for one, you need to consider their ability to meet your specific IT needs.

Below are the top factors to consider when choosing a managed IT services provider for your business:


While some of your IT assets need periodical maintenance and optimization, some require weekly or daily managed IT services to run at optimum operational efficiency. Your routers, for instance, could go weeks or months without managed IT services to maintain or optimize them, but your servers and peripheral devices, such as printers and VoIP devices, need frequent on-site or remote IT support to run efficiently. Therefore, it’s necessary to ensure that the IT provider you choose has the capacity to provide you with support in a flexible manner. They should be able to address your IT problems immediately whether you need on-site or remote IT support. An IT provider should be flexible enough to save you from prolonged downtime whether your IT systems have been struck by an IT disaster or a common IT hardware breakdown.


It’s commonplace to find a managed IT services provider in Austin that can address your IT problems, but consider complex IT problems. A managed IT services provider is only as good as their level of expertise. While your day-to-day IT problems can be met by most managed IT services companies, you need to factor in unprecedented IT problems that demand top-level expertise and experience. To tell what level of expertise a managed IT services company has, you should review their professional certifications and partnerships with leading IT solution providers. Although you do not need to hire a large managed IT services company, an IT provider is only guaranteed to service your IT needs if they have standard certifications and partnerships with IT technology distributors or manufacturers.

Areas of Specialty

In addition to having an in-depth knowledge of IT technologies, your provider should have the scope to meet all your IT needs from computer hardware to desktop support to computer networking. If a managed IT services provider specializes in only a few areas of managed IT services solutions, they’re not a good match for you and you should opt for a company that offers a comprehensive managed IT services solution. Such a company will be able to service your IT infrastructure and offer routine maintenance, as well as repairs, if needed. They will also have the capacity to integrate new technologies into your IT infrastructure to enhance the overall productivity of your business.

At Contigo Technology, we offer reliable managed IT services in Austin to help your business achieve optimum operational efficiency. Contact us today to learn more.