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Backup-as-a-Service (BaaS)

Managed backups built for reliable recovery.

Reduce recovery uncertainty with managed backups supported by 12+ years of IT experience.

Avoid silent backup failures through monitoring from a team supporting 4,500+ end users.

Protect critical files and systems with backup practices trusted by 120+ businesses.

Minimize downtime after data loss with recovery planning backed by a 96.61% CSAT rating.

Simplify backup oversight with accountable support from Contigo’s team of 32 IT experts.

Request a Quote for our Backup-as-a-Service (BaaS)

Reliable Support When Continuity Matters

Clients count on personable guidance, responsive help, and practical problem resolution.

You guys are incredible! When we onboarded with Contigo a little over 1.5 years ago I had no idea what an incredible company, and team, we were partnering with. It doesn’t matter which member of the team I’m working with; everyone is amazing. There hasn’t been one issue I’ve thrown at you guys that y’all can’t resolve. You guys are professional yet can crack a joke when appropriate. Thank you for everything!!! Five stars all day long!!!

Julie
Hydrant Rescue

I love how personable and friendly my tech was to me!! Harrison’s personality was felt through the chat and that is not common and it was very well received!! Our organization went through a major migration and it was a bit frustrating but Harrison resolved my issues so effortlessly!! Thank you again Harrison!

Andrea
Austin Transit Partnership

Ensures the detail of the work is understood and follows-through in a timely, effective, and complete manner. Has refreshing proper manners. Other’s would benefit to follow his example. Has excellent customer interaction & patience; the result being no stone un-turned during problem resolution and first-time completion of customers’ needs.

Wayne
DunAn Microstaq

Our Clients

Backup-as-a-Service Built Around Recovery Readiness

Managed protection for critical data

Backup planning starts with understanding what data and systems keep the business running. Contigo reviews your current environment, backup coverage, storage locations, retention needs, and recovery priorities to find gaps before they become outages.

You receive practical recommendations that align backup frequency, recovery expectations, and business risk, creating a clearer path to continuity without unnecessary complexity.

Cloud backup helps protect important business data from hardware failure, accidental deletion, and localized disruption. Contigo manages backup workflows so critical files, applications, and supported systems are copied according to an agreed strategy.

This gives your team a more dependable recovery foundation while reducing the need for manual checks, fragmented tools, or undocumented backup processes.

Microsoft 365 is often central to daily operations, but relying on native retention alone can leave recovery gaps. Contigo helps protect cloud-based business data by aligning backup practices around email, files, collaboration data, and user access considerations.

The goal is practical continuity for the tools your team uses every day, supported by monitoring, clear ownership, and actionable recovery steps.

Backups only create value when they can be restored. Contigo supports recovery readiness by helping define restore priorities, documenting practical workflows, and reviewing backup status against business needs.

When files or systems need to be recovered, you have a clearer process and an accountable support relationship, helping reduce confusion during stressful incidents.

Silent backup failures can create serious risk because problems often go unnoticed until data is already needed. Contigo uses proactive monitoring and maintenance to watch for failed jobs, incomplete backups, and conditions that need review.

Issues can be escalated and addressed with the same service-minded approach that has helped Contigo maintain a 96.61% customer satisfaction rating.

Retention policies should match operational, legal, and compliance expectations without creating unnecessary storage sprawl. Contigo helps align backup retention with your risk profile, data sensitivity, and recovery requirements.

This creates a more organized backup environment, supports better decision-making, and helps protect sensitive information with clear expectations around what is kept, where it lives, and how recovery is handled.

Proven IT Support Behind Your Backup Strategy

24/7

Disaster Recovery Support

SOC 2 Type 2

Audited MSP in Austin

120

Businesses Trusting IT Services

Backup-as-a-Service (BaaS) Protect Data Before Downtime Disrupts Work section image 1

Protect Data Before Downtime Disrupts Work

Backup-as-a-Service helps you protect business-critical data without relying on manual checks, scattered tools, or assumptions that backups are working. Contigo evaluates your current infrastructure, identifies backup gaps, and aligns your protection strategy to how your team actually works.

The result is a managed backup environment built around business continuity, recovery readiness, and clear accountability. With proactive monitoring and maintenance, backup issues can be addressed before they become operational disruptions. You get a more dependable path to restoring files, systems, and productivity when data loss, hardware failure, user error, or ransomware impacts the business.

Backup-as-a-Service (BaaS) Managed Backup Oversight With Clear Accountability section image 2

Managed Backup Oversight With Clear Accountability

A strong backup strategy is more than storing copies of files. It requires monitoring, retention planning, recovery workflows, and clear communication when something needs attention.

  • Evaluate current infrastructure and backup coverage.
  • Identify vulnerabilities, missed systems, and retention gaps.
  • Monitor backup activity for failures or incomplete jobs.
  • Support recovery planning for files, systems, and cloud data.
  • Provide actionable recommendations as business needs change.

Request a BaaS Consultation

Assess your backup gaps and plan a cleaner recovery path.

Request More Information
Backup-as-a-Service (BaaS) Recovery Planning That Adapts As You Grow section image 3

Recovery Planning That Adapts As You Grow

Backup-as-a-Service gives growing organizations a practical way to improve continuity without adding internal IT burden. Contigo supports more than 120 clients and 4,500 end users, bringing mature service processes, personable support, and operational discipline to backup management.

Instead of waiting until a restore is needed to discover a problem, your backup environment is monitored and reviewed as part of a broader risk and productivity strategy. This helps protect sensitive information, reduce avoidable downtime, and keep teams focused on core operations with a recovery plan that adapts as your systems, users, and cloud tools evolve.

Frequently Asked Questions

Backup-as-a-service (baas) provides complete management of your data backups, covering servers, workstations, and cloud platforms like Microsoft 365. You get proactive monitoring, regular backup status checks, retention planning, and rapid recovery support. The service also includes assessments of your current infrastructure to identify vulnerabilities and ensure all critical data is protected. This reduces IT burden while giving you confidence that your files and systems can be restored quickly after a data loss event.

Backup-as-a-service (baas) minimizes business downtime by ensuring reliable backups and fast recovery when needed. With proactive monitoring and instant alerts, backup failures are detected and addressed before they disrupt your operations. Structured recovery workflows mean you can restore files, folders, or entire systems efficiently. This approach supports business continuity, letting your team focus on core tasks without worrying about data loss or lengthy outages.

The setup process starts with a detailed evaluation of your current infrastructure and backup coverage. IT experts identify gaps, missed systems, and retention needs, then configure backup schedules and monitoring tailored to your business. Ongoing support includes continuous monitoring, regular test restores, and actionable recommendations as your environment evolves. You receive clear communication and regular updates so you always know your backup status.

Costs and timelines are based on your organizations size, data volume, and specific backup needs. After an initial assessment, you receive a tailored proposal outlining the recommended approach, pricing, and expected rollout timeline. Most businesses can expect a straightforward onboarding process, with clear communication throughout. There are no hidden fees, and transparent pricing ensures you know exactly what to expect before moving forward.

This backup service stands out through:

  • Local, office-based support with lightning-fast response times
  • 12+ years of proven expertise and a 96.61% customer satisfaction rating
  • Proactive monitoring and mature service processes trusted by over 120 businesses
  • Accountable, all-inclusive service, no upselling or hidden costs
  • A focus on actionable recommendations, clear communication, and business continuity