Bryan,
Its long overdue but wanted to reach out to say thank you to you and your team for the great service they provide Tandem Logistics each day. From the front line support team during business hours to the accessible leaders after hours, I honestly can’t say enough on how pleased I am with Contigo Services. As you know, Tandem Logistics went through several local providers before finding Contigo. We found most were inadequately staffed to process tickets in a timely manner and very few measured their own response times to understand how ticketing could be reduced or service response time improved.
Please let me know if I can ever serve as a satisfied customer reference. I’ll make myself available.
Sincerely,
Phil Sneed, President-Tandem Logistics
“Contigo IT Support Team Thinks Strategically.”
“Contigo was willing, and in fact pushed us to do a month to month contract. That gave us confidence in their ability and confidence in their operations to push forward.” – Visio Financial Services
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8868 RESEARCH BLVD. AUSTIN, TX 78758