DEFINITIONS

“Opting In,” “Opt In,” and “Opt-In” refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages.
“Text Message Service” includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies).

CONSENTING TO TEXT MESSAGING

By consenting to receive text messages from us, you agreed to these Text Messaging Terms and Conditions, as well as our General Terms and Conditions and Privacy Policy, incorporated herein by reference.

E-SIGN DISCLOSURE

By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by replying STOP.

1. Types of Information Collected

1.1 Information Provided by You

You may give us personal details by completing online forms on our Website or contacting us via phone, email, or other channels. Examples include filling out our ‘Contact Us’ form or submitting details to receive our services. Information you might provide includes:

Email address
Name
Mailing address
Telephone number
Company name and address
Credit card information
Job title
Account information
Updates to previously provided information

Some information is required for us to deliver our services. Refusing to provide required details or requesting deletion may limit your access to certain services.

1.2 Information Collected Automatically

When you visit our Website, we may automatically collect:

Technical information (e.g., IP address, domain, country, files requested, browser and OS details)
Visit details (e.g., full URL clickstreams, times/dates, page interactions such as scrolling and clicks, navigation methods)

1.3 Information from Other Sources

We may receive information about you if:

You use other websites or services we operate (with prior notice and consent for internal data sharing)
We collaborate with third parties, such as advertising networks and analytics providers

Some Contigo products use Google Analytics. For more details on data collection and processing, see “How Google Uses Information From Sites or Apps that Use our Services” at https://policies.google.com/technologies/partner-sites.

2. Use of Information

We, or our authorized third-party processors, collect, use, and store your personal data to:

Fulfill contracts or legitimate business interests
Register you for webinars/seminars
Assign and manage passwords
Optimize content delivery for you
Provide requested information, products, and services with your consent
Meet contractual obligations
Support interactive features like “Live Chat”
Notify you about changes, fees, and charges
Enhance service quality and accuracy
Enable Website access and account registration
Conduct legitimate business activities (e.g., pursuing debt, maintaining security)
Verify identity to prevent fraud or money laundering
Perform statistical analyses and market research
Engage in marketing, advertising, and promotional activity
Improve and maintain our Website, using anonymized data where possible
Act on your requests when you supply information

3. Data Retention

We retain personal information as long as you use our services and as needed to comply with legal obligations.

4. Disclosure of Information

We do not sell, rent, or lease your personal information to third parties without notice or consent, except as stated here. You can withdraw consent at any time by contacting us.

1 Affiliated Companies: We may share your data with group companies listed in this policy.
2 Third Parties: Service providers, marketing partners, analytics/search providers, and resellers who must adhere to privacy and security obligations.
3 Other Disclosures: We may disclose your information in connection with business sales, legal obligations, enforcement of agreements, protection of rights or safety, or fraud prevention.

5. Protection of Personal Information

We employ administrative, technical, and physical safeguards to protect your data, such as:

Restricted access by authorized staff
Firewalls and industry-standard security
SSL encryption for sensitive data

While we strive for security, internet transmissions are not entirely secure. Passwords for protected areas must be kept confidential by you.

6. Your Rights

You may contact us at [email protected] to:

Update or correct personal information
Request deletion or restriction of your data
Request data transfer to a third-party provider
Get a copy of your data

You can opt out of marketing at any time, either by contacting us or following unsubscribe instructions in communications. To stop other uses of your data, contact us as detailed in this policy, noting that opting out may affect your access to services.

7. Use of Cookies

Cookies are used for:

Storing information for your convenience
Monitoring site usage to enhance features and marketing

You can control cookies through your browser, but disabling them may limit your site experience.

8. Third-Party Websites

Our Privacy Policy covers only our Website. We are not responsible for information collected by third parties. Always review third-party privacy policies before submitting data.

9. Text Message Service Privacy Policy

We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes, but isn’t limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Nonetheless, we reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. This Text Message Service Privacy Policy applies to your use of the Text Message Service and isn’t intended to modify our general Privacy Policy, incorporated by reference above, which may govern the relationship between you and us in other contexts.

COSTS OF TEXT MESSAGES

We do not charge you for the messages you send and receive via this text message service. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.

FREQUENCY OF TEXT MESSAGES

This Text Messaging Service is for conversational person-to-person communication between you and our employees. We may send you an initial message providing details about the service. After that, the number of text messages you receive will vary depending on how you use our services and whether you take steps to generate more text messages from us (such as by sending a HELP request).

OPTING OUT OF TEXT MESSAGES

If you no longer want to receive text messages, you may reply to any text message with STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. As a global opt-out service, replying with any of these commands will unsubscribe you from all Contigo Technology Text Message Service communications. After unsubscribing, we may send you confirmation of your opt-out via text message.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our services constitutes agreement to the latest version. Significant updates will be posted on this page and, where appropriate, your email.

11. Contact Us

For questions about this policy or our privacy practices, contact us by:

Phone: (512) 957-6722
Mail: Contigo Technology, LLC, 8127 Mesa Drive, Suite B206-122, Austin, Texas 78759
Email: [email protected]