Secure, responsive IT support for legal teams.
Reduce downtime with rapid support trusted by 120+ businesses and 4,500+ users.
Protect sensitive client data with proactive monitoring backed by 12+ years of IT experience.
Resolve user issues faster with accessible help desk support and a 96.61% CSAT rating.
Improve Microsoft 365 reliability with structured support for secure daily collaboration.
Strengthen continuity with backup oversight and recovery planning for critical systems.
See why organizations rely on Contigo for responsive service and clear communication.
You guys are incredible! When we onboarded with Contigo a little over 1.5 years ago I had no idea what an incredible company, and team, we were partnering with. It doesn’t matter which member of the team I’m working with; everyone is amazing. There hasn’t been one issue I’ve thrown at you guys that y’all can’t resolve. You guys are professional yet can crack a joke when appropriate. Thank you for everything!!! Five stars all day long!!!
I love how personable and friendly my tech was to me!! Harrison’s personality was felt through the chat and that is not common and it was very well received!! Our organization went through a major migration and it was a bit frustrating but Harrison resolved my issues so effortlessly!! Thank you again Harrison!
Ensures the detail of the work is understood and follows-through in a timely, effective, and complete manner. Has refreshing proper manners. Other’s would benefit to follow his example. Has excellent customer interaction & patience; the result being no stone un-turned during problem resolution and first-time completion of customers’ needs.
Downtime can interrupt filings, client communication, billing, and internal workflows. Contigo provides help desk support designed to give attorneys and staff a clear path to assistance when something is not working.
Support covers everyday user issues, access problems, device performance, Microsoft 365 questions, and troubleshooting that helps people get back to work. With a 96.61% CSAT rating, Contigo is trusted for responsive, personable support that keeps teams productive.
Legal teams handle sensitive client information across email, documents, devices, and cloud platforms. Contigo helps strengthen security with proactive monitoring, account protection guidance, vulnerability identification, and practical recommendations based on the current environment.
The goal is to reduce preventable risk without creating unnecessary complexity for users. Security support is paired with clear communication, so leadership understands what matters, why it matters, and what actions should come next.
Microsoft 365 often sits at the center of a firm’s communication, document collaboration, calendaring, and access management. Contigo supports Microsoft 365 environments with practical administration, user support, security configuration guidance, and troubleshooting.
This helps reduce email disruptions, access confusion, and collaboration issues that slow daily work. Contigo focuses on making cloud systems more reliable, easier to manage, and aligned with the way your team works.
Client files, case documents, billing data, and communication records need reliable backup oversight and recovery planning. Contigo helps manage backup processes so critical information is easier to protect and restore if systems are disrupted.
Support includes reviewing backup readiness, monitoring for issues, and helping align recovery planning with business continuity needs. The focus is practical resilience, giving leadership more confidence that essential data is not left to chance.
Technology decisions become easier when the current environment is documented and risks are visible. Contigo begins by assessing systems, identifying gaps, and providing actionable recommendations that connect IT priorities to business needs.
This advisory approach helps leadership understand where support, security, cloud, and continuity improvements can have the greatest impact. Instead of reactive fixes, your firm gets a structured path for maintaining a secure and scalable IT foundation.
As headcount, case volume, or office workflows change, IT support needs to keep pace. Contigo provides scalable managed support for organizations that need reliable service, end-user assistance, proactive maintenance, and ongoing technology oversight.
With 120+ supported organizations and more than 4,500 end users, Contigo brings the process, accountability, and technical depth needed to support growth while minimizing disruption to daily operations.
Office 365 Experience
Recurring IT Issues Reduced In 3 Mo
Businesses Trust IT Services
Legal work depends on secure access, reliable communication, and systems that do not interrupt billable time. Contigo helps reduce operational friction with proactive IT support, cybersecurity oversight, Microsoft 365 guidance, backup management, and responsive help desk service for end users.
Instead of waiting for recurring issues to slow the firm down, Contigo assesses the environment, identifies gaps, and provides actionable recommendations that support business continuity. The result is a more dependable technology foundation for document access, email, collaboration, and client communication, supported by a team known for personable service, technical expertise, and clear communication.
Contigo focuses on practical risk reduction for firms that need secure, responsive technology support without adding internal IT burden. Support is structured around visibility, accountability, and fast communication so issues are easier to prevent, identify, and resolve.
Identify risks, reduce downtime, and strengthen daily operations.
When technology is scattered, outdated, or unsupported, small issues can become costly interruptions. Contigo brings structure to the environment by reviewing current systems, documenting risks, and supporting a tailored IT strategy that can scale as the firm grows.
Support is not limited to troubleshooting. Contigo helps strengthen the systems behind daily legal operations, including cloud access, endpoint performance, account security, backup readiness, and end-user support. With more than 12 years of experience, 120+ supported organizations, and a 96.61% CSAT rating, Contigo provides the stability and accountability legal teams need from an IT partner.
You receive comprehensive support covering proactive system monitoring, rapid help desk access for attorneys and staff, Microsoft 365 management, secure backup and recovery, and cybersecurity oversight. Services are tailored to minimize downtime, protect sensitive client data, and ensure business continuity. Structured onboarding ensures all your systems are aligned with industry best practices from the start.
Your sensitive information gains multiple layers of protection through continuous monitoring, vulnerability assessments, and actionable recommendations. Dedicated support helps you align with compliance frameworks such as HIPAA and NIST, reducing the risk of a data breach. Secure backup management and instant response recovery ensure critical data is protected and recoverable if needed.
The process begins with an in-depth audit of your current IT environment to identify vulnerabilities and operational gaps. You receive a customized plan detailing improvements, followed by hands-on onboarding where all systems are brought up to industry standards. Ongoing, you benefit from proactive monitoring, regular check-ins, and a dedicated support team accessible through Teams or Slack.
Support is structured for rapid response, with the fastest chat ticket support in town and a 96.61% customer satisfaction rating. Most issues are addressed quickly, often on the first call, thanks to a dedicated, office-based team. Ongoing monitoring and automation help prevent small problems from becoming larger interruptions, keeping your legal operations running smoothly.
You benefit from the largest independently owned MSP in Austin with 12 years of experience supporting over 120 clients and 4,500 users. Key differentiators include: