Extend your IT team with responsive, accountable support.
Internal backlog slows users; Contigo adds 32 experts for faster triage and follow-through.
Security gaps create risk; Contigo helps improve posture with SOC2 Type 1 aligned processes.
Support demand keeps rising; Contigo helps 4,500+ end users stay productive.
Unclear ownership delays action; Contigo brings regular updates and a 96.61% CSAT service record.
Complex environments need scale; 120+ businesses trust Contigo for reliable IT support.
Clients value responsive service, clear communication, and practical technical guidance.
You guys are incredible! When we onboarded with Contigo a little over 1.5 years ago I had no idea what an incredible company, and team, we were partnering with. It doesn’t matter which member of the team I’m working with; everyone is amazing. There hasn’t been one issue I’ve thrown at you guys that y’all can’t resolve. You guys are professional yet can crack a joke when appropriate. Thank you for everything!!! Five stars all day long!!!
I love how personable and friendly my tech was to me!! Harrison’s personality was felt through the chat and that is not common and it was very well received!! Our organization went through a major migration and it was a bit frustrating but Harrison resolved my issues so effortlessly!! Thank you again Harrison!
Ensures the detail of the work is understood and follows-through in a timely, effective, and complete manner. Has refreshing proper manners. Other’s would benefit to follow his example. Has excellent customer interaction & patience; the result being no stone un-turned during problem resolution and first-time completion of customers’ needs.
Co-managed help desk support gives your internal team added capacity when user requests start to compete with strategic priorities. Contigo can assist with ticket intake, triage, escalation, and follow-through so employees get responsive help without overloading internal staff.
With support for more than 4,500 end users and a 96.61% CSAT rating, Contigo brings personable communication, rapid issue resolution, and consistent documentation to daily IT support.
Effective co-managed IT depends on shared visibility. Contigo helps monitor systems, review recurring issues, and identify vulnerabilities before they become larger disruptions. Your internal team stays informed through regular updates, clear recommendations, and defined escalation paths.
This proactive approach helps reduce avoidable downtime, strengthen accountability, and give decision-makers a clearer picture of what needs attention across the IT environment.
Internal teams often need help keeping Microsoft 365 organized, secure, and aligned with how employees work. Contigo supports Microsoft 365 administration, user access needs, cloud workflows, and ongoing optimization so the platform remains a reliable hub for communication and productivity.
The goal is practical: fewer access issues, smoother collaboration, stronger security practices, and a cloud foundation that can scale with changing business needs.
Co-managed cybersecurity support helps your internal team strengthen defenses without losing operational control. Contigo can assist with risk reviews, security monitoring, vulnerability identification, and recommendations that improve cybersecurity posture over time.
With SOC2 Type 1 alignment and a service model built around accountability, Contigo helps your team protect sensitive information, support compliance alignment, and make better security decisions with less guesswork.
Business continuity planning is easier when backup, recovery, and response responsibilities are clearly defined. Contigo helps assess current continuity gaps, support backup planning, and align recovery processes with the operational needs of your organization.
This gives your internal team added confidence when outages, data loss, or system failures occur. The focus is not only recovery, but also preparation, communication, and minimizing disruption when IT problems affect the business.
Co-managed IT works best when both teams operate from the same plan. Contigo helps create structured communication, regular service reviews, documented next steps, and actionable recommendations that keep internal stakeholders aligned.
This advisory layer gives your organization a trusted technical partner for prioritizing improvements, evaluating risk, and making practical technology decisions. You get steady guidance without vague recommendations or unnecessary upselling.
Businesses Trust IT Services
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Co-managed IT services give your internal team practical relief without taking control away from the people who know your organization best. Contigo works alongside your staff to support users, monitor systems, strengthen security, and keep priorities moving with clear ownership.
This model is built for organizations that have internal IT talent but need more capacity, faster response, or deeper support in areas like Microsoft 365, cloud operations, backup planning, cybersecurity, and compliance alignment. You gain a responsive technical partner, regular communication, and scalable support that helps minimize downtime while your team stays focused on core operations.
A co-managed model works best when responsibilities are clear. Contigo helps define where internal staff should lead, where outside support should take over, and how both teams communicate when issues or risks appear.
The result is a more organized IT operation with fewer gaps, better visibility, and support that scales as needs change.
Get actionable recommendations for stronger day-to-day IT support.
Contigo brings a proactive approach to co-managed IT, starting with an assessment of current systems, risks, and support needs. From there, the team helps close gaps, improve cybersecurity posture, and support the daily work that keeps your organization moving.
With over 12 years of experience, support for more than 4,500 end users, and a 96.61% CSAT rating, Contigo brings mature service delivery to internal teams that need a dependable technical partner. You get personable support, practical recommendations, and an accountable team that helps your IT environment become more stable, secure, and easier to manage.
A co-managed IT services partnership provides your internal team with extra capacity, specialized expertise, and rapid support without taking control away. You gain access to a dedicated help desk, security monitoring, Microsoft 365 and cloud support, backup and continuity planning, and regular updates. The service is tailored to your business priorities, so your staff can focus on core operations while external experts handle day-to-day support and complex IT needs.
Co-managed IT services help minimize downtime by making support more responsive and efficient. With a team of 32 office-based experts and a 96.61% customer satisfaction rating, you benefit from the fastest chat ticket support in town and clear escalation paths for urgent issues. This means user problems are resolved quickly, ticket backlogs shrink, and your team experiences fewer disruptions during critical business hours.
The process starts with a thorough assessment of your current systems, workflows, and support needs. Together, you and your service partner establish where your staff leads, where external support steps in, and how communication flows for issues or risks. This approach ensures clear ownership, detailed timelines, and regular project updates so responsibilities stay organized and handoffs are seamless.
The onboarding process begins with a comprehensive audit to understand your IT environment and align with best practices. You receive a clear implementation plan that outlines milestones, timelines, and key contacts. Most organizations see core services in place within a few weeks, with ongoing adjustments to fine-tune support as your business evolves.
You benefit from a local, office-based team with over 12 years of experience and a proven track record supporting 120+ businesses and 4,500+ users. Unique strengths include the fastest chat ticket support in the region, SOC2 Type 1 aligned processes for security, and a client-centric service model that never leaves you waiting or upsold. Regular communication, actionable recommendations, and a proactive approach ensure your IT operations are secure, efficient, and always aligned with your business goals.