9 Key Managed IT Services You Should Consider for Your Business
Research indicates that working with managed service providers (MSPs) can reduce a company’s overall IT expenses by 25% while increasing their operational efficiency by 50%. However, not every company has the exact IT needs. To fully leverage these benefits, it’s essential to choose the right types of managed IT services for your needs.
“Investing in managed IT services allows businesses to focus on core competencies while ensuring their IT needs are met efficiently and cost-effectively.” – Bryan Fuller, CEO of Contigo Technology |
Most businesses rely on more than just one type of IT managed service to support their evolving tech landscape fully. That’s why it’s essential to partner with a Managed Service Provider (MSP) that offers a comprehensive Service Level Agreement (SLA) tailored to your specific needs.
But before you start evaluating MSPs and what they bring to the table, it’s critical to understand the different types of services available and which ones align best with your business goals.
To help you make an informed decision, we’ve outlined nine key types of managed IT services that form the foundation of smart, scalable IT support.
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1. Fully Managed IT
Fully managed IT services are an excellent fit for organizations looking to offload their tech responsibilities to a trusted third-party provider completely. From daily operations to long-term strategy and project execution, the provider takes full ownership of your IT ecosystem.
The result? Your internal team is free to focus on what matters most, driving growth and innovation without the burden of managing infrastructure, troubleshooting issues, or planning technology upgrades.
2. Co-Managed IT
Co-managed IT services provide a flexible and collaborative approach that leverages the strengths of your internal IT team and the expertise of a third-party provider. Instead of fully outsourcing, you retain control over key operations while gaining access to additional skills, tools, and support where needed.
This hybrid model allows you to scale resources strategically, reduce operational costs, and fill skill gaps — all without sacrificing quality or oversight.
3. Managed Cloud Services
Managed cloud services cover everything from cloud migration and hosting to ongoing management and optimization. These services are designed to help businesses get the most out of their cloud environment, both in terms of performance and cost efficiency.
By continuously monitoring your infrastructure, providers can fine-tune configurations, address potential issues proactively, and ensure your cloud systems run smoothly and securely at all times.
4. IT Support Services
Managed IT support services offer a centralized point of contact for all IT-related issues. The service desk offers prompt resolutions and efficient management of service requests, thereby enhancing productivity and employee satisfaction through comprehensive technical support. Research indicates that outsourcing IT support can increase productivity by up to 40%.
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5. Managed Infrastructure Services
Managed infrastructure services focus on the end-to-end management of your IT backbone including servers, networks, storage systems, and data centers. These services ensure that every component of your infrastructure runs efficiently, securely, and with minimal downtime.
Providers handle everything from performance monitoring and routine maintenance to timely upgrades and optimizations, so your technology environment stays resilient, reliable, and ready to support business growth.
6. Data Analytics
Managed data analytics services help businesses transform raw data into actionable insights through expert-led collection, analysis, and reporting. By leveraging advanced tools and methodologies, these services empower organizations to make smarter decisions, identify trends, and uncover opportunities that fuel strategic growth and innovation.
With the right analytics partner, you can gain a competitive edge by turning complex data into a clear, meaningful direction. Depending on your needs, managed analytics may also include services such as predictive modeling, dashboard creation, data warehousing, and performance tracking.
Data Analytics Strategy | Develops a comprehensive plan to leverage data for business insights and decision-making. It involves identifying goals, resources, and technologies to enhance data-driven outcomes |
Data Analytics Solutions | Implements tools and methodologies to analyze data, providing insights through data visualization, predictive analytics, and statistical analysis to support business objectives |
Data Managed Services | Offers ongoing support and management of data infrastructure, ensuring data is accessible, secure, and efficiently processed, allowing organizations to focus on core business activities |
Strategic Data Roadmap | Evaluates an organization’s data assets, quality, and processes to identify opportunities for improvement and alignment with business goals, facilitating informed decision-making |
Business Intelligence | Utilizes software and services to transform data into actionable insights, enabling organizations to make informed business decisions through reporting, dashboards, and data visualization |
Data Governance | Establishes policies, procedures, and standards to ensure data quality, integrity, and security, promoting responsible data management and compliance with regulatory requirements |
7. Managed Networks
Managed network services involve designing, implementing, and managing a business’s network infrastructure. Providers handle network security management, monitoring, and performance optimization. They ensure that the network is reliable, secure, and capable of meeting operational needs.
8. Managed Cybersecurity
Managed cybersecurity services offer protection against cyber threats and vulnerabilities. These services include real-time system monitoring, threat detection, and incident response to safeguard data and systems. Providers implement security measures, conduct assessments, and ensure compliance with industry standards.
9. Data Backup and Disaster Recovery
Managed data backup and disaster recovery (BDR) services safeguard your business against one of its greatest risks: data loss. Whether caused by cyberattacks, hardware failure, or natural disasters, losing critical data can be devastating.
These services ensure your data is consistently backed up, securely stored, and quickly recoverable when needed. Providers handle everything from developing and maintaining automated backup schedules to testing recovery protocols and verifying data integrity giving your business peace of mind and continuity, no matter what.
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Enjoy Many Types of IT Managed Services from One Provider
If you need multiple technology services, you may face the challenge of engaging with multiple vendors to achieve full coverage. This solution generally isn’t ideal for most organizations. The average end user spends between four and twelve hours of additional work annually per contract, and the average company manages around 300 contracts.
Instead of spending all of that additional time on contract management, choose one comprehensive provider for all of your IT needs.
Contact us today to learn more about how we can help your business.