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Backup and Disaster Recovery

Managed backups built for faster recovery.

Managed recovery planning helps restore access and protect productivity.

Structured monitoring supports dependable recovery when it matters.

Continuity-focused IT service supports 4,500+ end users.

Documented plans create clearer roles, priorities, and next steps.

12+ years of practical managed IT experience brings fast action to unexpected incidents.

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Responsive Support When Continuity Matters

Clients rely on Contigo for professional guidance, effective resolution, and steady IT support.

You guys are incredible! When we onboarded with Contigo a little over 1.5 years ago I had no idea what an incredible company, and team, we were partnering with. It doesn’t matter which member of the team I’m working with; everyone is amazing. There hasn’t been one issue I’ve thrown at you guys that y’all can’t resolve. You guys are professional yet can crack a joke when appropriate. Thank you for everything!!! Five stars all day long!!!

Julie
Hydrant Rescue

I love how personable and friendly my tech was to me!! Harrison’s personality was felt through the chat and that is not common and it was very well received!! Our organization went through a major migration and it was a bit frustrating but Harrison resolved my issues so effortlessly!! Thank you again Harrison!

Andrea
Austin Transit Partnership

Ensures the detail of the work is understood and follows-through in a timely, effective, and complete manner. Has refreshing proper manners. Other’s would benefit to follow his example. Has excellent customer interaction & patience; the result being no stone un-turned during problem resolution and first-time completion of customers’ needs.

Wayne
DunAn Microstaq

Our Clients

Backup and Recovery Services Built Around Continuity

Practical recovery planning

Recovery planning starts with understanding which systems, files, users, and workflows matter most to daily operations. Contigo helps assess your current environment, identify recovery priorities, and document practical next steps so your team knows what to restore first.

This creates a clear business continuity framework that reduces confusion during outages and helps leadership make informed decisions before an incident occurs.

Backups only create value when they are monitored and managed consistently. Contigo helps oversee backup status, review alerts, and identify issues that could put recovery at risk, such as failed jobs, storage concerns, or gaps in coverage.

With proactive monitoring and maintenance, your organization gains better visibility into backup health and a stronger foundation for dependable recovery when systems are interrupted.

A recovery plan should match how quickly your organization needs access to critical data and applications. Contigo helps align backup retention, restore priorities, and recovery expectations with your operational needs, rather than relying on a one-size-fits-all setup.

This helps reduce downtime, protect sensitive information, and keep teams productive with scalable solutions that can adjust as your environment changes.

Cloud systems are central to many modern workplaces, especially environments built around Microsoft 365. Contigo helps support backup and recovery considerations for cloud-connected systems so important information is not overlooked during continuity planning.

The result is a more complete recovery approach that accounts for files, users, access, collaboration tools, and the cloud services your team relies on every day.

During an outage, clear communication and rapid incident response matter. Contigo helps guide the recovery process with practical triage, documented priorities, and responsive support so your team can focus on operations while technical recovery is managed.

This service is built to reduce uncertainty, coordinate next steps, and restore access in an organized way without making unsupported promises about zero downtime.

Backup and disaster recovery should improve over time. Contigo provides actionable recommendations based on monitoring, help desk experience, environment changes, and best practices, helping your organization strengthen continuity before the next disruption.

This advisory approach supports compliance alignment, better documentation, and smarter planning for growth, audits, system changes, and evolving business needs.

Proven IT Support Behind Your Recovery Strategy

24/7

Disaster Recovery Support

SOC 2 Type 2

Audit

120

Businesses Trust IT Services

Managed recovery strategy diagram illustrating effective Backup and Disaster Recovery to minimize downtime.

Reduce Downtime With a Managed Recovery Strategy

Backup and disaster recovery should do more than store copies of files. It should give your organization a practical path to restore critical systems, reduce downtime, and make decisions quickly during an incident.

Contigo approaches recovery as part of business continuity. Backup health, restore readiness, retention needs, and recovery priorities are assessed in context, so your plan reflects how your team actually operates.

With proactive monitoring and maintenance, rapid incident response, and advisory support, your organization gains a structured recovery process that protects sensitive information and helps teams stay focused on core operations.

Visual representation of Backup and Disaster Recovery strategies ensuring critical business data is securely protected.

Structured Protection for Critical Business Data

A strong recovery program depends on consistent oversight, not assumptions. Contigo helps keep backup and disaster recovery aligned with your systems, users, and business priorities through structured management and actionable recommendations.

  • Proactive backup monitoring to identify issues before they become outages
  • Recovery planning tied to critical systems and operational priorities
  • Documented recommendations that support audit and compliance alignment
  • Cloud-focused support that fits modern Microsoft 365-centered environments
  • Rapid incident response to guide restoration and reduce confusion

Build a Stronger Recovery Plan

Identify recovery gaps before they disrupt your team.

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Expert team providing Backup and Disaster Recovery support during critical incidents for seamless business continuity.

Practical Recovery Support When Incidents Happen

When a system fails, your team needs a clear recovery process, not a scramble to find what was protected. Contigo helps define what should be backed up, how recovery should be prioritized, and where improvements are needed.

This service supports continuity across files, applications, user access, and cloud environments, with attention to both operational reliability and sensitive data protection.

Backed by over 12 years of managed IT experience, support for more than 120 clients, and a 96.61% CSAT rating, Contigo delivers personable, effective support with the accountability needed during high-pressure recovery situations.

Frequently Asked Questions

The backup and disaster recovery service covers proactive monitoring, managed backups, and a structured recovery plan tailored to your business needs. You benefit from rapid incident response, regular backup health checks, and documented recovery processes to minimize downtime. The service also includes recommendations based on your operational priorities, so you always know your critical systems are protected and ready to restore when needed.

Backup and disaster recovery is designed to restore access to your systems and data quickly after an incident, so your team can get back to work with minimal disruption. With 24/7 monitoring, immediate response, and a recovery plan built around your workflows, you gain faster recovery times and fewer interruptions. This structured approach ensures your organization maintains business continuity even if unexpected outages or data loss occur.

The process begins with an in-depth assessment of your existing environment and critical systems. Based on your organizations needs, a tailored backup schedule and recovery plan is developed, covering both cloud and on-premises data. Ongoing monitoring, regular testing, and continuous updates are then implemented to keep your backups reliable and your recovery plan aligned with evolving business priorities.

Pricing depends on factors such as the size of your organization, the amount of data to be protected, and the complexity of your recovery requirements. Most companies see initial setup completed within a few weeks, followed by ongoing management included in your monthly service plan. You receive a clear, all-inclusive quote with no hidden fees, so you can budget confidently.

You benefit from a local, office-based team with over 12 years of experience supporting over 120 clients and 4,500 end users. The service stands out for its rapid ticket response, proactive monitoring, and deep expertise in Microsoft 365 environments. With a 96.61% client satisfaction rating, tailored solutions, and a focus on business continuity, you gain a trusted advisor committed to minimizing downtime and protecting your sensitive information.