Employee Support
In order for Contigo to have a successful relationship with your business, we know your employees need to have confidence in our ability to solve their IT issues. Knowing this key ingredient is important, we are always readily available and treat each support request with professionalism and competence.
One-click employee support
Let's make it easy for your employees to get IT support. Contigo places a support icon on each employee computer and when they need support, we are just a click away.
We continually receive positive feedback on this icon and your employees will feel like they can get IT support on their terms.
Satisfied users
At the end of each support ticket, our clients have the opportunity to submit a google survey. Contigo's current google survey score is 4.6 stars.
Easy New User Setups
We know how time consuming and expensive it is to hire new employees. We will make sure the onboarding experience for these new team members is successful.
Contigo has a new user setup team that will build your business a customized setup form that leads to quick and accurate onboarding experiences.
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Phil Sneed
President of Tandem Logistics
"From the front-line support team during business hours to the accessible leaders after hours, I honestly can't say enough on how pleased I am with Contigo's services. As you know tandem Logistics went through several local providers before finding Contigo"
Keith Moynihan
CFO of Formaspace
"The Contigo team has been a partner with Formaspace since September of last year and is doing a great job supporting our business. The team is extremely responsive and attentive to our needs and solves issues the first time. Beyond break fix, they continue to put projects in front of us that support our overall strategies of having a secure, dependable, and consistent working IT environment."