Fast, reliable IT helpdesk support that resolves problems instantly.
Get live responses in under 1 minute so employees avoid long wait times and keep work moving.
Access support directly in Teams/Slack, making IT help as simple as sending a quick message.
Keep staff frustration low with a local, in-office team that resolves problems without hand-offs.
Eliminate repetitive IT issues with automation that speeds up ticket handling and cuts errors.
Resolve tickets in 10 minutes on average, reducing productivity losses from recurring IT issues.
You guys are incredible! When we onboarded with Contigo a little over 1.5 years ago I had no idea what an incredible company, and team, we were partnering with. It doesn’t matter which member of the team I’m working with; everyone is amazing. There hasn’t been one issue I’ve thrown at you guys that y’all can’t resolve. You guys are professional yet can crack a joke when appropriate. Thank you for everything!!! Five stars all day long!!!
Julie
Hydrant Rescue
I love how personable and friendly my tech was to me!! Harrison’s personality was felt through the chat and that is not common and it was very well received!! Our organization went through a major migration and it was a bit frustrating but Harrison resolved my issues so effortlessly!! Thank you again Harrison!
Andrea
Austin Transit Partnership
Ensures the detail of the work is understood and follows-through in a timely, effective, and complete manner. Has refreshing proper manners. Other’s would benefit to follow his example. Has excellent customer interaction & patience; the result being no stone un-turned during problem resolution and first-time completion of customers’ needs.
Wayne
DunAn Microstaq
Our IT helpdesk delivers instant, reliable support through chat, resolving issues fast so your team stays productive and focused on growing the business.
Most issues are solved in just 10 minutes on average, keeping downtime minimal and employees focused on clients instead of IT frustrations.
Open a ticket with a single click inside Microsoft Teams or Slack, no portals, no hassle, just effortless access to IT help where your team already works.
Prevent recurring IT headaches with automated monitoring that ensures smoother operations and fewer disruptions for your business.
With 24/7 helpdesk support, your employees always have access to real engineers who can resolve issues whenever they arise.
From late-night outages to midday system crashes, we guarantee fast responses and reliable fixes around the clock.
This ensures your team stays productive and your clients never feel the impact of downtime.
Our remote troubleshooting service gives your staff instant access to skilled engineers who can connect directly to their devices, diagnose the problem, and apply the fix within minutes.
Whether it’s software glitches, connectivity issues, or user errors, we resolve most issues remotely, keeping your business running without waiting on a technician to arrive on-site.
Our proactive monitoring tools continuously track your systems, applications, and network performance, automatically flagging risks or unusual activity.
By addressing problems before they escalate, we reduce downtime, protect against data loss, and give you peace of mind knowing your IT environment is always being watched.
Our helpdesk doesn’t stop at issue resolution, we also provide personalized guidance and ongoing training to empower your employees.
From avoiding phishing attempts to making the most of tools like Microsoft 365, we help your team work more efficiently, reduce mistakes, and improve overall security.
Our helpdesk handles every aspect of account management, from onboarding new employees with the right permissions to remove access instantly when staff changes occur.
We ensure accounts are properly set up, monitored, and secured, reducing the risk of breaches while keeping your operations running without disruption.
12+ Years
Of total industry experience
4,500+
End-users supported
96.61%
CSAT rating
With downtime costing small businesses $137–$427 per minute, your team can’t afford delays. Contigo’s helpdesk delivers instant chat access, real engineers in under a minute, and resolutions in just minutes.
Instead of juggling portals or endless calls, your staff gets direct access to experts who understand your systems and resolve issues without hand-offs. And with advanced automation and proactive monitoring, we stop recurring headaches before they slow you down.
As the largest independently owned MSP, we bring mature, local expertise that competitors can’t match. The result? Less downtime, smoother operations, and a workforce that stays focused on clients and growth, not troubleshooting IT.
Keep your business running smoothly with expert, locally-focused IT support.
Our IT Helpdesk services keep your employees focused on their jobs instead of troubleshooting. With instant chat access, most issues are resolved in minutes, and proactive monitoring prevents recurring problems.
By providing clear communication and dependable support, we reduce wasted time, ease employee frustration, and streamline workflows.
This means your team works more efficiently and productively, spending less time on IT headaches and more time driving business growth.
With manufacturers facing nearly 800 hours of downtime each year, our IT Helpdesk is built to keep your operations online. Through 24/7 monitoring, regular updates, and rapid troubleshooting, we resolve issues before they escalate.
From hardware glitches to network disruptions, our engineers act immediately, often fixing problems remotely within minutes, so you avoid costly delays and keep production moving.
This proactive approach minimizes costly downtime, protects your bottom line, and ensures your employees stay productive without unnecessary interruptions.
Our IT Helpdesk services make technology upgrades seamless and stress-free. From software updates and hardware replacements to large-scale improvements, we plan and execute upgrades carefully to avoid disruption.
By evaluating your setup and addressing compatibility ahead of time, we reduce risks and performance bottlenecks.
This ensures your business benefits from modern, secure, and reliable technology without impacting day-to-day operations, keeping your systems future-ready and your team focused on their work.
Our IT Helpdesk services provide your employees with direct access to expert assistance whenever they need it.
Whether it’s a password reset, device configuration, or a software “how-to,” we deliver clear step-by-step guidance that saves time and reduces stress.
By resolving issues quickly and communicating in simple terms, we empower staff to feel confident using technology. This direct support reduces frustration, prevents productivity roadblocks, and allows your team to stay focused on their responsibilities.
You will get a response from our team in less than a minute with most issues being resolved in less than 10 minutes. Our IT helpdesk services prioritize fast, reliable responses because we understand downtime costs your business.
For more complex needs, we can dispatch a local engineer to your office quickly.
This rapid support reduces disruptions, safeguards productivity, and ensures your business continues running smoothly while preventing repeat issues. With us, you never wait long to get the IT help you need.
Keep workflows running by fixing IT issues fast, before they turn into bigger setbacks for your business.
Safeguard uptime with around-the-clock system oversight that spots risks early and resolves them quickly.
Give employees stress-free support with easy, direct access to engineers who solve problems in plain language.
Maintain business momentum with rapid response, whether through instant remote fixes or onsite help when needed.
Unlock efficiency by streamlining technology support so your team can stay focused on clients and long-term growth.
