Managed IT Services

MANAGED IT SERVICES WITH CONTIGO MEANS

Customized Support Plans

Contigo understands that each client has Unique Challenges. Depending on those needs, Contigo will build a support plan that works for them. However our service plans are always based around the following foundations:

SUPPORT PRICING

Customized plans built for your unique needs

CUSTOMER SERVICE

We offer 24/7, 365 support

LOCATION

Headquartered in Austin, Texas. All Contigo employees work in our office. We service clients across the United States.

Comprehensive Managed IT Support

BUSINESS SUCCESS

  • A Client Success Manager Assignment
  • Quarterly IT Business Reviews
  • Designated Helpdesk Team 
  • Feedback is easy via our Survey Review app

END USER SUPPORT

  • NEW!  Open Tickets with Contigo via your Teams or Slack App.
  • 24/7 365 Phone Support (no call will ever go to vmail)

OPERATIONS SUCCESS

  • Custom New Hire/Termination Process
  • Device Provision (Purchasing, Setup, Shipping)
  • Cloud Application Management/Single Pane of Glass View
  • Engage us through your work environment (Microsoft Teams or Slack)

PROACTIVE MONITORING/ MAINTENANCE

  • Network Management
  • Cloud Application Management
  • NIST Cybersecurity Framework Based Audits
  • Proactive Hardware and Software Upgrades
  • Backup Management and Auditing

CYBERSECURITY

  • 11 Best of Breed Security Solutions Deployed
  • Employee Security Training 
  • 26 point Security Best Practice Alignment
  • Security Business Processes
    • User Setups
    • Terminations
    • File Access
    • Password Resets
    • Employee Logins
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Our Managed Services

As your company’s managed IT services provider, we’ll establish a network baseline and work to prevent any issues before they impact your operations. We assign your company a client success manager and system analyst to help you develop an IT strategy and keep a close eye on your system’s security.

The managed IT support we provide for businesses inAustin and across the US includes:

Learn More About Our Managed IT Service Solutions in Austin and Across the US

Information Technology is a critical part of your business’s operations. Trust your IT management and support to a company that prioritizes your success. Contigo Technology offers managed IT support to companies based in Central Texas and beyond. We are an experienced IT service provider and tech support firm headquartered in Austin. Our IT systems management and support services help companies in industries ranging from healthcare to manufacturing and engineering.

Connect with us to learn more about how our managed IT services can boost productivity through premier network management and support.

How May We Help?

Thank you for considering Contigo Technology as your IT support partner. We’re an established IT support firm, headquartered here in Austin, TX. Contigo provides IT support for many well-known businesses throughout Central Texas. Our clients span verticals such as healthcare, engineering, manufacturing, food and beverage, and everything in between. There’s not an application we haven’t been able to support or a challenge we couldn’t meet. Our goal isn’t to be the largest IT support firm, but rather the most well regarded. Many of our clients come to us because we are focused on Central Texas, and they’re looking for a long term partner.

Thank you,

Bryan Fuller

GET STARTED

Bryan Fuller

CEO

Outscource Your IT and Focus on Your Business

Contigo Technology is your source for dependable IT management throughout Central Texas. 

Our technical support and managed IT services can help your company thrive and remain secure against cyber threats. Contact us today to learn more!