Cyber Incident Response 101 for Small Companies

Imagine your company’s essential data has been stolen, and your email credentials have been hacked. As a small company, you could have to tackle similar situations triggered by ransomware, phishing attacks, malware, and other security threats.

So, the real question is, does your small business have an incident response plan to act quickly and efficiently to minimize the negative effect on your company?

After all, the longer it takes to target a cyber incident, the more damage cyber criminals can do to your organization.

This is why – as well as having robust cybersecurity measures intact – you must have an incident response plan as a safety net.

This type of plan involves following a few steps that can be put in place following a breath, thereby minimizing its effect and enabling the business to get back on its feet as soon as possible.

Cyber incident response 101

Incident responses have five phases. Check them out below.


There are multiple security vulnerabilities to keep in mind to develop a robust incident response plan. This includes threats to your data, technology systems, operations, and more. Gaining an understanding of these risks enables you to prepare yourself and respond to incidents effectively to minimize their impact.

You can begin by looking at system logs, tracking suspicious worker activity, and examining vulnerable files to detect risks.


It is vital is generate and implement suitable safeguards to protect your company. Precautions can involve security measures to protect against breaches and steps to allow the continuation of necessary services in the scenario of an incident.

To protect your company against threats, you could utilize backups, train your workers appropriately, and implement security controls like firewalls.


Rapidly detecting suspicious acts like unusual network activity is vital to minimize the damage and get your systems up and running again.

Employing techniques like intrusion detection systems is an efficient method of tackling irregularities.


You must have a plan to respond to identified cyber incidents. The program should involve strategies for breach analysis, containment, and resolution.

You can do several things to respond to one of these incidents, although some isolate impacted systems and terminate access to every affected system.


After a cyber incident, you should have a plan to resume regular business activity as rapidly and efficiently as possible. This can minimize disruption in the long term.

Here are some steps you can implement in your recovery plan:

  • Repairing systems that have been impacted by a cyber attack
  • Implementing security controls to stop the incident from happening again
  • Examining the cause of the unwanted event
  • Taking legal action against the perpetrators

Remember that a clever incident response plan will help you and your company resolve breaches, minimize destruction, and restore regular operations efficiently. It is vital to make sure that your workers are aware of this response plan and are clued up on their responsibilities in any given breach scenario.

This type of plan should be monitored and updated frequently, ensuring it remains impactful. Cyber incidents can come at any time, meaning you have to be prepared.

Work with an Austin IT service provider to escalate your defenses

An expert IT service support provider in Austin may be precisely what your company is looking for to construct an appropriate incident response plan. By integrating our experience and expertise, you can aid you with:

  • The protection of your company against cyber incidents
  • Creating a proper incident response plan
  • Implementing the five phases of incident response

These are just several ways an IT service support team like us can help you with this IT protection journey. If you are seeking help with your company’s protection, don’t hesitate to contact us to organize a no0obligation consultation today!

To gain an improved understanding of small companies’ vulnerabilities, download our infographic, Small Business Incidents: What You Can Learn From Their Experiences”, by clicking here.

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